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    <title>Column Tax Status - Incident history</title>
    <link>https://status.columntax.com</link>
    <description>Column Tax</description>
    <pubDate>Tue, 10 Jun 2025 07:00:00 +0000</pubDate>
    
<item>
  <title>Unscheduled Application and API Outage</title>
  <description>
    Type: Incident
    Duration: 20 hours and 16 minutes

    Affected Components: App
    Jun 10, 11:21:34 GMT+0 - Identified - A small subset of all API requests continue to fail as a result of an ongoing incident at one of hosting providers. Our team is continuing to monitor and will provide an update in 1 hour. Jun 10, 07:00:00 GMT+0 - Investigating - We&#039;ve observed an increase in the number of &quot;500&quot; errors and latency for both API and App UI requests, we are currently investigating. Jun 10, 08:58:33 GMT+0 - Identified - There is an ongoing outage at one of our hosting providers that is causing intermittent degraded performance for our app.   Jun 10, 22:15:29 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 11, 03:16:26 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 hours and 16 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:21:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  A small subset of all API requests continue to fail as a result of an ongoing incident at one of hosting providers. Our team is continuing to monitor and will provide an update in 1 hour..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We&#039;ve observed an increase in the number of &quot;500&quot; errors and latency for both API and App UI requests, we are currently investigating..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:58:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  There is an ongoing outage at one of our hosting providers that is causing intermittent degraded performance for our app.  .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:15:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:16:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 10 Jun 2025 07:00:00 +0000</pubDate>
  <link>https://status.columntax.com/incident/cmbq71vpz0001694qwsdbtpbe</link>
  <guid>https://status.columntax.com/incident/cmbq71vpz0001694qwsdbtpbe</guid>
</item>

<item>
  <title>Server maintenance (2024-06-17 19:30-20:00 PDT)</title>
  <description>
    Type: Maintenance
    Duration: 1 hour and 5 minutes

    Affected Components: App
    Jun 18, 03:40:41 GMT+0 - Completed - Maintenance has completed successfully. Jun 18, 02:30:00 GMT+0 - Identified - We are performing server maintenance (2024-06-17) from 7:30-8:00pm PDT. During that window, our services will be unavailable for approximately 10 minutes, resulting in API requests failing (503) and the UI displaying a maintenance screen. If you have any questions, please let us know. Jun 18, 02:35:14 GMT+0 - Identified - Maintenance is now in progress. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 5 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:40:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are performing server maintenance (2024-06-17) from 7:30-8:00pm PDT. During that window, our services will be unavailable for approximately 10 minutes, resulting in API requests failing (503) and the UI displaying a maintenance screen. If you have any questions, please let us know..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:35:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 18 Jun 2024 02:30:00 +0000</pubDate>
  <link>https://status.columntax.com/maintenance/clxdvk070137171beokpqd0npew</link>
  <guid>https://status.columntax.com/maintenance/clxdvk070137171beokpqd0npew</guid>
</item>

<item>
  <title>Increased errors accessing Column Tax Classic</title>
  <description>
    Type: Incident
    Duration: 28 minutes

    
    Apr 4, 01:32:33 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 4, 02:00:30 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 28 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:32:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:30&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 4 Apr 2024 01:32:33 +0000</pubDate>
  <link>https://status.columntax.com/incident/clukkb6m975662bfoil7w95xkl</link>
  <guid>https://status.columntax.com/incident/clukkb6m975662bfoil7w95xkl</guid>
</item>

<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 21 minutes

    Affected Components: App
    Feb 13, 20:40:13 GMT+0 - Resolved - This incident has been resolved. Feb 13, 20:18:51 GMT+0 - Investigating - We have seen an increase in API error rates and are investigating. Feb 13, 20:24:48 GMT+0 - Monitoring - We believe we have identified the cause of the increase in API error rates and have reverted the change that caused this. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:40:13&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:18:51&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We have seen an increase in API error rates and are investigating..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:24:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We believe we have identified the cause of the increase in API error rates and have reverted the change that caused this..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 13 Feb 2024 20:18:51 +0000</pubDate>
  <link>https://status.columntax.com/incident/clskt35pq56833bxowbuydsf9o</link>
  <guid>https://status.columntax.com/incident/clskt35pq56833bxowbuydsf9o</guid>
</item>

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