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  <title>Column Tax Status - Incident history</title>
  <updated>2025-06-10T07:00:00.000+00:00</updated>
  <author>
    <name>Column Tax</name>
  </author>
  
<entry>
  <id>tag:status.columntax.com,2005:Incident/cmbq71vpz0001694qwsdbtpbe</id>
  <published>2025-06-10T07:00:00.000+00:00</published>
  <updated>2025-06-10T11:21:34.235+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.columntax.com/incident/cmbq71vpz0001694qwsdbtpbe"/>
  <title>Unscheduled Application and API Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 hours and 16 minutes</p>
    <p><strong>Affected Components:</strong> App</p>
    <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>11:21:34</var> GMT+0</small><br /><strong>Identified</strong> -
  A small subset of all API requests continue to fail as a result of an ongoing incident at one of hosting providers. Our team is continuing to monitor and will provide an update in 1 hour..</p>
<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;ve observed an increase in the number of &quot;500&quot; errors and latency for both API and App UI requests, we are currently investigating..</p>
<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>08:58:33</var> GMT+0</small><br /><strong>Identified</strong> -
  There is an ongoing outage at one of our hosting providers that is causing intermittent degraded performance for our app.  .</p>
<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>22:15:29</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>03:16:26</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.columntax.com,2005:Maintenance/clxdvk070137171beokpqd0npew</id>
  <published>2024-06-18T02:30:00.000+00:00</published>
  <updated>2024-06-18T03:40:41.871+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.columntax.com/maintenance/clxdvk070137171beokpqd0npew"/>
  <title>Server maintenance (2024-06-17 19:30-20:00 PDT)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 5 minutes</p>
    <p><strong>Affected Components:</strong> App</p>
    <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>03:40:41</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are performing server maintenance (2024-06-17) from 7:30-8:00pm PDT. During that window, our services will be unavailable for approximately 10 minutes, resulting in API requests failing (503) and the UI displaying a maintenance screen. If you have any questions, please let us know..</p>
<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>02:35:14</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.columntax.com,2005:Incident/clukkb6m975662bfoil7w95xkl</id>
  <published>2024-04-04T01:32:33.568+00:00</published>
  <updated>2024-04-04T01:32:33.568+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.columntax.com/incident/clukkb6m975662bfoil7w95xkl"/>
  <title>Increased errors accessing Column Tax Classic</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 28 minutes</p>
    
    <p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>01:32:33</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>02:00:30</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.columntax.com,2005:Incident/clskt35pq56833bxowbuydsf9o</id>
  <published>2024-02-13T20:18:51.027+00:00</published>
  <updated>2024-02-13T20:40:13.115+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.columntax.com/incident/clskt35pq56833bxowbuydsf9o"/>
  <title>Increased API error rates</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> App</p>
    <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>20:40:13</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>20:18:51</var> GMT+0</small><br /><strong>Investigating</strong> -
  We have seen an increase in API error rates and are investigating..</p>
<p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>20:24:48</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We believe we have identified the cause of the increase in API error rates and have reverted the change that caused this..</p>

        ]]>
  </content>
</entry>

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